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Client Services

Why Choose Us?

Addiction Alternatives: Counselling & Treatment Services sets itself apart from conventional treatment programs. We are committed to providing professional, innovative and research-based solutions for those concerned about substance abuse and their families.

We present a counselling experience that is compassionate, respectful and constructive for those who believe their goals–either abstinence or moderation– can best be achieved in a private setting.

 

Addiction Alternatives: Counselling & Treatment Services Offers . . .

Introductory – No Charge – Phone Consultation
          Unsure as to your next move? Call us. We are available to troubleshoot immediate problems and to help you determine whether Addiction Alternatives: Counselling & Treatment Services can be of further help to you or your family.

Initial Appointment Within 24 Hours of Phone Contact
          The initial appointment provides an opportunity to discuss your concerns, confidentiality matters, our recovery philosophy, and any urgent needs you may have. An appointment for a comprehensive assessment can be arranged if desired.

Weekend & Evening Appointments
          We endeavor to work with a client’s time and scheduling needs.

Appointment Services for Seniors
         
In some cases, appointments with seniors can be scheduled in their homes.

Reasonable Service Fees
          Addiction Alternatives: Counselling & Treatment Services does not receive funding from any government source or plan. We utilize a sliding-fee scale to accommodate individual financial circumstances. Every consideration is given to devising a fee-schedule that you can personally feel comfortable with. When considering private treatment services, it is important to honestly assess the realities of your life. Unless your mental, emotional, physical and spiritual foundation is strong, very little will be healthy in your life or relationships. Can you really put a price tag on well-being, self-esteem and integrity?

Empowerment, Responsibility and Control of The Changing Process
Addiction Alternatives: Counselling & Treatment Services views clients as self-reliant, capable of making wise personal decisions and accountable for the accomplishment and maintenance of their goals.
          The client sets the goal and determines the pace of change. Programming recognizes and builds on your existing strengths rather than stressing powerlessness and the need to take direction.

A “Least Restrictive” Option
          Programming is offered that requires the least number of life changes necessary in promoting the achievement and maintenance of your goals. You receive assistance and support in understanding and resolving your substance-abusing behaviours while living at home, staying on the job, or fulfilling family responsibilities. There are no built in maximum or minimum number of sessions nor arbitrarily determined program time-frames.

Comprehensive Assessment
          The assessment evaluates substance -use and identifies client needs, problems, strengths and resources. Effective treatment requires a personalized plan that is holistic; addressing substance abuse as well as many other aspects of an individual’s functioning and life experience.

Personalized Treatment Planning & Goal Setting
          Treatment planning is based on the information obtained during the assessment. It is completely tailored to specific client needs. We consider what changes, if any, are desired, level of confidence, readiness to undertake a program of change, strengths and resources that can be utilized in the changing process and the skills and problem- solving issues that need to be addressed during the counselling process. Treatment plans are continually modified and updated to reflect your successes or unfolding concerns.

Course of Treatment - Individual Counselling
          Because each client is a unique individual, Addiction Alternatives: Counselling & Treatment Services utilizes a variety of therapy approaches to facilitate client success. We recognize the diversity of experiences as well as the complexity of factors that contribute to substance abuse. Counselling efforts are directed toward providing an emotionally safe, accepting and empathetic environment in which you will feel empowered to identify, reach and maintain your goals. Working together, we craft a plan that identifies and develops strategies and techniques to achieve short and long term goals. The program focuses on building self-confidence and self-esteem and developing positive and balanced lifestyle practices.

Relapse Prevention Training
          In working to sustain new, more positive behaviours, it’s important to identify potential challenges to progress and plan accordingly. We determine your particular alcohol and drug-using cues and triggers and develop strategies and techniques to enable you to cope with them successfully. Should you have a setback, we consider it a useful learning opportunity and not a personal failure.

Referrals & Other Resources
          Change takes place across a spectrum of client problems and needs. Frequently, a referral to other professional resources and services will be necessary. Addiction Alternatives: Counselling & Treatment Services will organize, facilitate access to, co-ordinate and monitor the referral process for any needed services outlined in the treatment plan.

Follow Up
          Sustaining positive changes can be challenging for most individuals. It is vital that you continue to have contact with your counsellor for ongoing guidance, support and encouragement once identified goals and objectives have been accomplished.
Various follow-up or aftercare options are available to meet client needs.

Family Education, Counselling & Support
          Addiction Alternatives: Counselling & Treatment Services offers various educational, counselling and support options to family members and other concerned individuals. New patterns of family interactions must be developed that are flexible and respectful of everyone’s needs. In addition, the family members and loved ones of substance abusing individuals often require help in learning to validate and make sense of their own thoughts, feelings, attitudes and needs. Establishing healthy relationships and restoring family harmony are key tasks for continuing success.

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Addiction Alternatives:  Counselling & Treatment Services